Legal notice
Legal Notice
Company Information
Business name: JOLYA
Legal status: [e.g., SAS / Limited Company / Sole Proprietorship]
Head office address: 54 rue sainte honorine 78955 CARRIÈRES SOUS POISSY
Contact email: jolya.shop.contact@gmail.com
Hosting provider:
Shopify Inc.
Address: 151 O’Connor Street, Ground Floor, Ottawa, Ontario K2P 2L8, Canada
Contact: support@shopify.com
Product & Sales Information
Prices: All prices are in GBP (£) and include applicable taxes (VAT).
Shipping fees: Clearly displayed at checkout before order confirmation.
Product availability: Limited quantities or out-of-stock items will be indicated on the website.
Returns & refunds: Customers have the right to return items within 30 days (or 14 days for EU customers) according to our Refund Policy [LINK].
Legal guarantees: All products comply with the legal guarantee of conformity and protection against hidden defects (European law).
Data Protection & Privacy
Privacy Policy: All personal data collected is processed according to our Privacy Policy [LINK] and in compliance with GDPR.
Users have the right to access, rectify, delete their data, and object to processing.
Cookies
Cookie consent: By using this website, you accept the use of cookies to improve your browsing experience.
Non-essential cookies (tracking, advertising, analytics) require explicit consent.
EU Customer Rights & Dispute Resolution
Right of withdrawal: EU customers may cancel their order within 14 days without justification.
ODR platform: Customers can use the EU Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr/
Limitation of Liability
Jolya is not responsible for delays caused by shipping carriers, customs, or events outside our control.
Shopify is the hosting platform but is not responsible for transactions between Jolya and customers.
Applicable Law
These terms and notices are governed by the laws of the country where JOLYA is headquartered.
For any legal disputes, the competent courts are those in the jurisdiction of JOLYA’s headquarters.
Contact Information
For questions or complaints regarding legal matters:
Email: jolya.shop.contact@gmail.com